FAQ

Before You Buy

What is the proper size HVAC system for my home?
Sizing the equipment load requires the consideration of several factors. Ceiling height, construction, window size and placement and dozens of other variables all need to be considered to properly size a heating and/or cooling system. We will provide a professionally conducted load calculation to ensure our customers have the properly sized system.
How can I compare HVAC systems?
Three areas generally differentiate HVAC brands including product warranty coverage, feature set and efficiency. Our technicians can help you understand the differences in warranty length coverage for the standard limited warranty, the product features for a unit and the efficiency of a unit (e.g. SEER or AFUE rating) in providing heating or cooling.
When should you buy a new heating and cooling system?
We realize that purchasing a heating or air conditioning system is no small matter. However, if your existing system is old, in need of repair or simply inefficient, purchasing a new unit, one which can be as much as 60% more efficient than a system purchased just 10 years ago, can offer long-term benefits to your home.

Operation

Can frost, ice, dirt or other debris keep the outdoor unit of my cooling system from operating effectively?
Anything that prevents airflow from making its way to the outdoor coil can negatively affect the efficiency and performance of the equipment. Make it a priority to keep the space around the equipment clean and clear.
Is there a difference in the Air Conditioner Heat Pump and Furnace sound levels?
In air conditioning mode and air conditioner and heat pump work in exactly the same manner and there is no detectable sound level difference. High pressure refrigerant is created by the compressor in the outdoor unit which sequentially creates low pressure refrigerant inside the indoor unit evaporator coil. Low pressure refrigerant turns cold, warm air is circulated across the cold coil ultimately cooling the indoor space. In heating mode an air conditioning system employs a gas furnace and the outdoor unit is idle. A heat pump system reverses the system piping flow pumping high pressure refrigerant to the indoor coil. This heats the coil and the structure as air is circulated across the coil. Hence the outdoor unit is operational during the winter months.
How long does a typical new HVAC system last?
Proper maintenance is key. Maintenance and service play a key role in the life-cycle of a heating or air conditioning system. If all recommended maintenance and service actions are taken, an air conditioner can last 12 to 15 years and a gas furnace 20 to 25 years.
All this talk about efficiency.. What should I do?
Here are several tips to help you keep your system running at its most efficient level:

  • Keep your thermostat at a constant temperature; the recommended temperature is 78ยบ, even when no one is home.
  • Change your filters every month. Have the unit serviced every spring by a licensed service company like Morland.
  • Check the outside condensing unit regularly for any grass clippings or leaves stuck to the coil. If it is dirty: Disconnect the power at the circuit breaker FIRST!
  • Use a shop-vac with a brush attachment to vacuum off the debris.
  • Run water from a garden hose through the coil until the water passing through it is clear.
  • Turn the power back on.
  • Have the unit serviced every spring by a licensed service company like Morland Heating and Cooling.